Booking

Deposit:

A 50% deposit will be required to confirm your booking. Any outstanding balances toward your reservation must be deposited in full, 5 working days prior to arrival.

Minimum stay:

During the quiet periods we have a minimum stay period of 2 days.

During the busier school holidays our minimum stay is 3 nights.

During the December/January school holiday period we implement a minimum stay of 6-8 nights.

Over Christmas/New Year the minimum stay period is 8 nights.

Please note: We do give discount for longer stays (7 nights and longer).  We also provide special rates for larger groups. 

Payment & Cancellation Policy

A 50% deposit will secure your booking. The total outstanding balance toward your reservation must be paid in full before arrival.

Cancellations:

Cancellation 0-2 days before arrival: Forfeit 100% of total booking value.

Cancellation 3-7 days before arrival: Forfeit 100% of deposit.

Cancellation 8-14 days before arrival: Forfeit 75% of deposit.

Cancellation 15-30 days before arrival: Forfeit 50% of deposit.

Terms and Conditions

• Arrival: After 14h00 Departure: Before 10:00
• No early check-ins or late check-outs allowed without arrangement and consent from management.
• NO day visitors, unless prior arrangements were made & agreed on with management. Day visitor fees may apply.
• NO parties, functions or events, unless it has been arranged with management.
• NO pets allowed, no matter how well behaved, the size or age. Please consider other guests’ peace & quiet as well as their privacy. loud music allowed.
• NO loud music after 22h00.
• NO shooting, including air guns. No fireworks/Chinese lanterns.
• NO motor- or quad bikes allowed on the farm and the trails – only as a means of transport to and from cottages.
• NO smoking inside the units.
• Please refrain from moving cutlery, crockery, glasses, utensils and/or furniture between the units.
• Linen & towels are provided in the units, but own swimming towels are required.
• We occasionally have problems with baboons & vervet monkeys entering the cottages. Please keep all windows closed when leaving the cottages.
  PLEASE DO NOT FEED THE BABOONS OR MONKEYS.
• Full garbage bags to be put in outside bins provided at each cottage. Cleaning staff will remove bags when they service the units, but sometimes there might be an overflow during weekends. Please ensure that baboons/monkeys/other animals would not be able to get into them.
• All activities, including swimming, hiking, kayaking and mountain bike activities are undertaken at own risk. Parental guidance is advised at all times.
• This is a working dairy and macadamia nut farm. We do have flies in the area. Fly management control at the cottages include:
  * Battery operated Ultramatic chemical fly spray.
  * Fans in all units – flies do not like wind.
• Libertas Guest Farm is entitled to charge guests for damages relating to the use of the facility – this may include but is not limited to: breakages, loss of property and damage to the lawn/surrounding environment.
• Individuals presenting offensive and/or unlawful behaviour, will be evicted from the property.
• Libertas Guest Farm is not responsible for any losses caused by fire or theft.
• The use of any of the establishment’s facilities is entirely at your own risk.
• The user/guest indemnifies Libertas Guest
• Farm for any claim relating to the direct or indirect use the property facilities.
• The management of Libertas Guest Farm has the right to take appropriate action without notification in case of any emergency situation.
• The management of Libertas Guest Farm has the right to move any guest to a unit of the same standard without any notification.
• Emergency numbers will be available in the information booklet in the cottage.
• Please leave the cottage the way you found it (dirty dishes are not a problem).
• We are not responsible for any personal items left behind. Lost items will be kept for 30 days only. We are not responsible for any items left behind. To retrieve lost items, guests will have to collect personally, arrange a courier service at their own cost or items may be sent via Pudo (after payment has been received for this service). A charge will be added to guests’ accounts for late departure. Please ensure that all windows are closed, curtains are drawn and that all doors have been locked. The keys should be left in the key safe after the alarm has been set.

  CANCELLATION DUE TO WEATHER CONDITIONS:

• All bookings are made without consideration of weather conditions.Should you wish to cancel due to weather conditions, it will be treated as a normal cancellation. We will do our best to assist the guest to find a replacement booking for the period. However, this cannot be guaranteed.
• Deposit payments to be paid 3 days (72hours) after a booking has been made, either online or directly with Libertas Guest Farm. If no deposit (50%) payment is made, the establishment reserves the right to cancel the booking.
• Final payments to be paid 3-5 working days prior to check-in.
• Gate codes & check-in arrangements: gate codes and check-in arrangements will be sent along with all other information prior to the booking guests’ stay date.
• It is the booking guest/visitor’s responsibility to share all necessary information with the other guests staying with them.
• Please notify Libertas Guest Farm management immediately if there are any issues or problems at a cottage.